Contact Us

Please feel free to contact us to ask a question, place an order, or to let us know the good, the bad, and the ugly. We prefer the good! You can contact us by any of the ways below. Email is best. We are exceptionally speedy when replying to our email. Thanks!

Email

customerservice@survivalstraps.com:  This is the BEST way to contact us if you have a question or a customer service issue. We are extremely fast in responding to email. All customer service issues can be promptly handled through email.

Phone

If you want to call us to place an order, you can do so by calling 1-800-971-3360. Please keep in mind we are a small family company and don't always have people manning the phones.

Our office hours are 9AM-5PM EST, Monday through Friday. If you do not reach us, please leave a message and we will do our best get back to you as soon as possible.

Mail

Send us a letter or an order! We will be happy to accept your check or money order.

Survival Straps
1106 A1A N
Suite 100
Ponte Vedra Beach, FL 32082

Connect With Us

Contact Us

Call us toll free at 1-800-971-3360 or e-mail customerservice@survivalstraps.com if you have any questions or comments about our products!

Latest Stories

  • Saving the Day in a Snowy Situation

    In light of the blizzards that have recently been circulating, we thought we would share a story of how Survival Straps saved the day in a snowy situation: Casey out of Jacksonville, Florida wrote: My husband, Troy, and his co-worker/friend,... read more

  • Jeramy Houston

    We love to hear from our customers of how they’ve used their Survival Straps gear! Here’s an awesome story from our friend Jeramy: “I’ve owned the firefighter survival bracelet for over a year and deployed it for the first time... read more

  • Adrienne Wimmer

    You never know when your SurvivalStraps gear will come in handy. Our American-made gear is built from military grade 550 paracord and is so tough it can move 200 pound logs to rescue people who are pinned under them! Read... read more